In the retail segment customer experience is key focus area. We have the same starting point in relation to our clients. For many years we have worked with retail clients, that both in size and complexity include both owners of shopping centers, high street properties, independent Danish shops as well as major Danish and international retail chains.
We have large experience in many retail segments and have developed a deep insight in the retail business processes. Furthermore we have specialized in the challenges facing retailers and landlords of retail leases, especially in markets undergoing major changes in customer experience journeys.
We keep up to date on the industry by being active as participants and speakers in Danish and international retail networks, as KBH Commerce & Culture, ICSC, NCSC, IBA’s European Fashion and Luxury Law Conference og MAPIC.
Andreas Antoniades og Claudia S. Mathiasen are responsible for our cases within the retail segment.